You may recall that we have written a number of articles in recent months about how Pure O2 can or has helped organisations and individuals during or after Covid.

One of the ways we have been pleased to help in these unprecedented times is with those individuals suffering with ‘Long Covid’. We made reference to this in an article published on our website in October ‘Portable Oxygen for Long Covid’.

However in writing this article it made us realise that there was very little advice available for all those people suffering from Long Covid. There is a very helpful website which solely exists for the purpose of Long Covid help and advice (www.longcovidhelp.org.uk).

Information for Long Covid help and advice

This website provides help and advice about a range of aspects relating to Long Covid including:

• how to protect yourself
• how to protect others
• prevention
• symptoms
• links to articles about Long Covid
• links to further news and information

Why are we telling you about help and advice for Long Covid?

As those who have had the opportunity to make contact with our team will testify, we care about our customers. With a background partly in healthcare our founders will always ensure that customer service is a top priority with every engagement we have, whether or not it leads to a portable oxygen concentrator rental or sale. It is simply part of the Pure O2 culture and philosophy to look after people, hence our high levels of customer satisfaction. Our experienced team are always friendly and professional taking the time to listen to concerns and answer questions. Here is a selection of excerpts from customers which testify our approach and focus on customer service, the rest you can read on our testimonials webpage.

“Your customer service skills and ability to be able to deliver your product so quickly are first class but most importantly your kind and empathetic manner in the way in which you have dealt with us has been truly remarkable.”

“The service has been first class from the very first contact. Your colleagues have been professional, knowledgeable and extremely kind throughout the whole process and have given me total peace mind.”

“The professionalism encountered has raised the expectations bar of customer care standards for all other enterprises and no one else comes close.”

If you are looking for help with oxygen following a Covid experience or you are suffering from Long Covid or you have other respiratory issues then do give us a call. We have a selection of ways you can contact us, you can call us on 0870 712 0202, or you can use our UK freephone number (9am – 5pm) on 0800 145 5902. Alternatively if you are calling from overseas you can use our international number +44 (0)161 747 2617. You can also contact us via the website where you will find our address and email address. We are always happy to help and will take the time to understand your particular situation, finding the best portable oxygen concentrator solution to suit your requirements.